On/Offsite IT Helpdesk Support
Our helpdesk support can be offered 24x7x365 days per year. calls are routed to appropriate skilled analyst who uses a combination of workflow process and technical expertise to efficiently manage the query
Piercom helpdesk service delivery group support our clients on a daily basis across Dublin, Shannon, Dubai, AbuDhabi
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On-site and off-site support
All our services are delivered to the agreed service level agreement
Software infrastructure
Software applications
Hardware Support/ Mobiles, Desktop, Swap out emergency kit
Disaster Recovery Services
Cyber review and moinitoring